Restart My Blart

There are so many things going on that I want to write about, things I can’t quite get all aligned and assigned in my head to get out through my hands. The past 6 months have been intense, busy, good, and fun, for the most part. Youth sports, work, product development, family, stress, illnesses, deaths… so, Life, basically.

We’re here in February (Feb-ya-wair-ee) already and sooner or later I should post something or get rid of this site. So I’ll get into the flow again soon and write. My attitude towards all of this has changed a lot because of social media and how I (mis)perceive other people’s perceptions of me. I have some outrage because I have been paying attention, to reword that bumper sticker I haven’t seen in a while. The other bumper sticker that makes me angry is the “STUDENT DRIVER – PLEASE BE PATIENT.” Oh gawd, come on. Student Driver in TESLA, eat farts. I had to learn in a 5-speed Datsun KingCab pickup truck, NO STICKER. Coddling the youth, yes, let’s continue… I think some people are just bad drivers and pasted a sticker on to throw people off the trail of their inability to navigate the roads.

ANYway, I have a lot more to get off my hands in the near future, but I’ll leave with this; if you have any sort of feelings about Education, Youth Sports, or Wanting To Throw Hatchets Into The Halls of Congress, stay tuned! Should be a good year!

Stay weird.

Stage Coaching

I got into coaching for the same reason a lot of parents do; because no one else would. I like sports, grew up playing them, did multiples (soccer, baseball, basketball, football, track & field) and even competed in college. I had great coaches, and I had some who were great examples of how not to coach. Now, as I volunteer as a coach on my kid’s teams I am always looking for ways to simplify a sport’s tasks for the kids so that they understand, improve, gain confidence, and most importantly, don’t embarrass their parents when they get in the game.

I had to learn how to coach, and that’s where I harkened back to the days of old and found some incredible stuff on YouTube. Right now I’m coaching 2 sports and one of them is soccer for a boys team, ages 10-12. Some kids are taking it as an opportunity to compete and improve. Some are outside and active and that’s enough for their parents to have paid >$150 to get on a team. And some have almost no idea why they’re out there. So I’m using a lot of various tactics to keep these kids interested and wanting to play. I’m not a great soccer coach, but with a bit more lead-up time this season might be going a bit more smoothly. The league I’m coaching in does the bare minimum for their coaches. I’m not alluding to a need for any sort of payment, but any organization should make it as easy as possible for their volunteers to want to coach and do so sober.

As can happen at any level and in any sport there was a near meltdown of all fundamentals in last night’s match. Even as we walked off with a 7-0 loss, I know it could have been worse. 5 games into the season the team looked like it was their first day on the pitch together as they played way out of position, crowded the ball, stole from each other, dribbled ahead of their speed, and had some of the worst attitudes they had displayed all season. Some of the most vocal griping about their positions or their teammates came from kids who performed the worst. This is an opportunity for me as their coach to address and correct it by reminding them of all the things they’ve done wrong for the past 8 weeks. Or ask them how they would correct it and guide from there. We have 2 games and no practices remaining so I guess we’ll see…

There’s a fine line in coaching kids that must be walked – on one side is “What the kid thinks they can do” and the other side is “Where their skills fit best.” Sometimes it’s a thin line, sometimes it’s a gaping, impassable maw of genetic reality. Coaching happens where you create scenarios for the kid to bridge or narrow that gap and gain confidence. As seen above, a lot of kids, in their minds, are ready for a shoe endorsement and developmental contract with their favorite team. In actuality…

As a parent with a kid on the team I want my kid to be having fun out there, but also competing. Not just “getting a win,” but learning that Intentional Effort leads to good outcomes. I can always tell a player what they need to work on to get better, but it’s up to their parents to remind them to go work on it 5 times before the kid decides they want to. YouTube is an under-utilized coaching tool, frankly. A simple search for “Basic Soccer Dribbling Skills” will get your kid, or you, a very solid foundation of the most basic skill in soccer. So I often send out links to kids and parents for them to check out. Then when they show up on the field I can ask “What did you get from the videos I sent your parents?” and they can say “You did?” and I can say “Ah, okay, I see now. Why are you wearing sandals to soccer?”

So it all goes in phases, sometimes every time out, to see who is ready to play, and who is just killing time before dinner. There will come a time in a sport where the kids get cut or don’t play enough or it’s far more serious and has a lot more implications than where these guys are at. The best you can do as a parent is to support your kid’s efforts, encourage goal setting, and remind them that good things come to those who work. Doing 5 minutes of focused skill work every day – since most leagues limit practice to 2 sessions or 2 hours a week – will help their coach not start replies to requests for playing time with “Seriously?”

Political Theatre – This Isn’t “Hamilton”

This week America will witness the second impeachment trial of Donald J. Trump, a malignant, delusional wanna-be dictator and elite-level, flaming-pants liar. I’m only somewhat stunned that the Republicans in Congress haven’t come out against him in hopes of righting the listing frigate that was once the pride of Judeo-Suburban America. I grew up in a conservative house that attended church a LOT, and the Regan era was spoken of in tones of reverance in a manner I can best describe as “brainwashed.” I see it again with people I know to vote, lean, or finger-point as Republicans.

While the GOP’ers will cry “foul,” and say that you cannot impeach a President after they are out of office – and are going to keep screeching that this is all “Political Theater” to punish the Trump legacy (yeah, no shit, that’s the reason you indict and pursue people for inciting riots and insurrections that result in the deaths of 5 citizens) – those who speak out publicly FOR the impeachment from the Red side of the aisle are the bravest in the room. They have a bigger vision of what the Republican Party could be, a new messaging and re-branding with a cleaner identity than the hilariously misguided, easily-duped, Confounded-by-Consequence Honkeys (PIPE BOMBS, folks) who chant their own mottos but vote Republican out of a moral conviction to screw over an imaginary, darker-skinned person.

Trump’s rise to popularity, and the subsequent rise to power, led to some exposure of America’s fault lines of tectonic bigotry. He bobbed to the top of a movement of faux-psychology around the “demasculinization” of The American Male. I have a bit in my comedy act about how, if anybody were to try and storm the cockpit of an airplane, there are a lot of guys on there who would relish the chance to live out their bloodsoaked Rambo fantasy. Odds are, without a gun in their hand, 99% of men with this idea wouldn’t budge from their seat. And it’s that same mentality that has led to…

this study pinpoints a more powerful influence: how much people buy into the idea that men are dominant, tougher, more powerful, or high-status than other people.”

My opinion is (worthless but I think) that Republican Senators value their seats in office more than upholding the Constitution. They’ll use word salads and mental gymnastics to state why the former and worst-ever President can’t be impeached having left office. So the GOP’ers will sit on another one and wait around for the next election cycle while collecting paychecks for having done little to nothing to help their voters. Instead of taking time to divest themselves from a malignant presence and re-think their messaging and platform it’s easier to just point at Democrats as being on an expensive witch hunt to destroy the legacy of Donald J. Trump. I would say it’s a great reminder of how close America is to getting its Reset button pushed. Until then, grab your popcorn and vote like it matters.

Not Woke, But Waking Up

It’s been WAY too long since I wrote anything, for a myriad of reasons. The past year has been all over the place, a true emotional roller-coaster for many of us with a variety of ups and downs, cut-backs, corkscrews, and barfing all over the place. This time last year I was transitioning off of a long consulting gig with a medical device company, having ushered in a new process which was created with some brilliant engineering and regulatory minds.

I was heading to a new job at a great retailer of outdoor and active gear, Eddie Bauer, which is celebrating its 100th year in operations.

I was coaching a talented group of kids through a season of rec-league soccer, on our way to the playoffs with some amazing wins and some good lessons learned in defeat.

I was learning more about how to communicate and work through issues in the house with my wife, truly conversing with her when we needed to find a solution.

Above it all was this pervasive idea that America was trudging toward something darker than it had seen in recent decades. The history of white people in America is dark and oppressive to non-Whites. This idea of a “Great America” is furthered by denial of the unpleasant roots of White History in America, and how it is not presented often enough, if at all, in most public schools. This allows for a willful ignorance to perpetuate through year after year of education. It wasn’t “us” so we shouldn’t be responsible for any of it! How can I be expected to be accountable for something people started 400 years ago? It’s not like it helped me! (Perhaps, but if you’re white in America, the color of your skin likely hasn’t held you back.)

Well, at the very least, acknowledge that the idea that America’s justice system has been inordinately oppressive and violent against non-white people, or BIPOC (Black and Indigenous People of Color). If you’ve yet to watch the documentary “The 13th” and have any desire to understand how Black communities seem like they “just can’t get it together,” get your ass on the couch for 2hrs and watch that.

Freed slaves had their land and property seized if arrested. So there goes a chance to build a life and generational wealth for a family. The “police” were nothing more than overzealous watchdogs cruising through areas largely populated with freed slaves. And that arrested party ends up doing what? Performing labor for the State, free of charge. It’s not an accident that it plays out like that, it’s fully by design. And it lands heavier on Black citizens than Whites.

Next would be how divided we are as a nation, and it seems more now than ever before, due to politics, right? I’d say “Nope.” I’d say it’s due to social media, and the unfettered access to it by people leaning both Left and Right on the political spectrum.

Before I dive in that end of the dumpster, there is a proven difference in How the brains of Liberals and Conservatives work. The most basic summary is this:

People who identify or vote more “Left” are found to be more open to new ideas, experiences, and empathy. There is a higher tolerance and understanding of inequality.
People who identify as “Conservatives” have a more rigid response to change, see “order” as comfort, and have neurological responses more associated with “fear” than “acceptance.”

from the article:
“Whereas liberals see the poor and destitute as largely being victims of misfortune, such as the unlucky fate of being born to poor minority parents, conservatives emphasize the role of personal defects, such as drug dependency, and unwillingness to work.”

So we’re now 6 weeks from The Election of Our Lifetimes. The amount of swirl – both from the Media and our own Minds – is unprecedented. I personally don’t think we need ANOTHER OLD WHITE MAN as the President. Abolishing the Electoral College would help there, having a greater-than-2-Party system could be ushered in with a 3rd and/or 4th party, and more people could be represented by the government.

We currently have as close to a Dictatorship as we’ve ever had. It’s corrupt from a standpoint of having sycophantic followers and donors being placed in vital Federal seats. Money speaking louder than qualification. And our courts are being packed with lifetime appointees with Conservative leanings. So here we go…

I’m not “woke,” but I’m waking up to a lot of things that I haven’t seen in as bright a light as is on them right now. There is so much work to do. A lot of people will never do it. They will never break out of whatever shell of comfortable ignorance surrounds them. A lot of us are trying to get educated so we know what to look for and how to truly be allies with our neighbors in a diverse nation. We can do better.

We can Make America Great Eventually.

We Can’t Miss You If You Don’t Go Away

Well things have gone and gotten into an international garbage fire, huh? Governments are trying to quell the crash of their society’s fears against the crumbling economies, hinting that “everything will be fine when you’re back at work, producing, happy, normal, YOU WILL BE FINE WE PROMISE OR WE WILL FIRE YOU, AND YOUR FAMILY WILL DIE IN THEIR BEDS.” In the meantime, there’s a groundswell of sentiment backing the Workers of the World. As employees (non-CEO-levels) are forced to stay home, the world’s climate is seeing rest and repair while commutes and factories are reduced to almost nil in some places. And some people with almost no personality at all are missing the normalcy of a routine that was leading them to a nice retirement card and an early grave.

Now, there’s shit to be shoveled everywhere at all times. As someone who has shoveled shit of one kind or another, and will do so in the future, I have been trying to “stay productive” in the days since being sent to work from home (WFH), going on 1 full month now. It’s different and weird and not what any of us would want, but this is reality now. Dwelling in Reality is the only way to really center yourself when you don’t know what to do next. And sometimes shoveling shit isn’t really what you’re supposed to do at all.

Yesterday I, and 50% of the employees for the company I work for, were furloughed due to the quick, sharp decline in consumer spending. I am still processing feelings and ideas about it, from “they don’t see me as important” to “now’s the time to finish up the 1,000,000 things I say I’d do if I had time.” We’re also in the middle of a stretch where our kids are not in school, and we’ve done our best to homeschool them, or at the least, not let their brains go completely pudding-like. So now I can look at all the shovels and all the shit and decide what I want to do with either of them.

I surely have more to do than I have written down. In the past year I left one job, had 3 days off, and started the new one. Shortly thereafter I tore my quadriceps tendon, which I didn’t find out for about a month, then had surgery to repair it, and currently I am rehabbing that. Also in the past year I got into a debate online (I know… dumb move) about how workers control the industry, but nobody believes they do, because you’d never be able to organize enough people to walk out at the same time to cripple an economy “just to prove a point.” My point was that if every person in a major industry took a week off, and had their company pay for it by way of paid vacation time, the industry would see a hit that would likely correct the way of thinking. That introduced a larger, more problematic idea to get past.

The idea is that people fear the loss of their income so much that they’d never do something that drastic, something that would raise the ire of the company for which they trade time for production and knowledge. Not enough people would trade a paid day off to march in a protest if that meant they would lose time to do nothing around the holidays or take a trip somewhere. I know, this sounds very Marxist, and even though I’ve read only a wee bit of Marx and usually when I was hungover. I know this leans very socialistic, because it is from a Worker’s point of view. But again, I’m not against Capitalism. But a minimum wage isn’t the least you can make, it’s the least a company is forced to pay you, and some would pay less if they could, because Profit Margins, bitch.

We have a greater power now. In a time when many of us looked at saving our jobs by going to work, we can help save communities and people and industries if we do waaaaay less than we are used to doing. There are skills to learn. There are museums you can tour, virtually. Work on your lunges. Come July you can have those bakery-fresh buns you always promised yourself you’d bring to the party. And if you would just STAY HOME AS MUCH AS POSSIBLE, there can be parties to go to, with people you truly like, who have jobs with golden shovels. Won’t it be nice to be missed?

The Ray/Lee Files IX: It’s Not A Coincidence

For years now I have had a weird fascination with how certain middle names align with certain crimes. I noticed that people with the middle names of “Ray” or “Lee” seem to perpetrate an inordinate number of crimes, and usually, the more heinous in nature are those crimes. That’s not to say everyone with either of those middle names HAS or WILL commit a heinous crime. Just saying that when I see a crime like “Man accused of poisoning step-sister at Easter brunch” or some-such, I always click in to see what the guy’s name is. The accused’s middle name is often posted to help the reader differentiate between Danita Renae Horvath of Lincoln, NE and Danita Lee Horvath of Lincoln, NE who was found covered in entrails outside the petting zoo…

And here we go again…
“North Carolina Man charged with killing his wife with  poisonous eyedrops.

A North Carolina man has been charged with using Visine eye drops to kill his wife of eight years. Joshua Lee Hunsucker, 35, was arrested and booked late last week, charged with the first-degree murder of Stacy Robinson in September 2018. His bail has been set at $1.5 million.

Lawyers for Hunsucker “strenuously opposed” the allegations and pleaded that his bail should be lowered to $50,000 so he can be with his two young children. The judge refused the request.

====
I’ll say right now that allowing that guy to see his children would be a huge, deadly mistake. This dude’s sick and has cracked, dead-eyed to the world and probably touting a “nobody understands” mentality. Until further notice, please refrain from middle names of Ray or Lee when naming anbody other than an alligator or sword-wielding gorilla.

Summer Camp: Money, Well… Spent

As a parent, I’m far beyond ready for the kids to go back to school. This is ridiculous. The only people happy about these extended breaks are teachers (whom I respect and support) and Summer Camp Counselors (who usually are teens just killing time for $12/hr and it shows). Everyone else who loves it are either over-joyed, under-lied Youth Pastors or childless couples with tons of vacation time to burn.

This Summer has been the campiest, busiest one we’ve had in a while, for unconventional reasons. My wife has gone back in school to finish a degree in Interior Design, and she’s getting A’s! The earlier classes she’s been in are hands-on art-heavy classes, and as the self-labeled “creative one” in the family, I’m waaaay behind her and my older son’s art work this Summer. I think I might have come up with a new joke about my car looking like a crime scene, but overall it’s been a fallow Summer for me.

Busy-ness-wise, we’ve played more mini-golf than usual, which I love. I love putt-putt! GUILTY QUEEEEEEN! Or whatever people say to be “whatever” about stuff. My kids are about to wrap up their 3rd Summer camp of the season, and then we’re done. Over $2K spent for 3 weeks of the following experiences:

  1. Mini-golf – playing on 3 courses in 4 days, so they doubled-up, half-day camp
  2. Soccer – skills were at the lowest skill-level of campers, so we didn’t really get better, half-day camp
  3. Piano – they learned a few scales and such but overall didn’t learn much, half-day camp
  4. Flag football – both kids played on championship-level teams in the Spring so this was NOT a camp of “betterment” and some other issues I’ll address in a sec, half-day camp
  5. Flag football/Soccer/Baseball camp – This is the final week happening right now. So far I’ve heard they have to hit off a tee, haven’t run any particular plays, and haven’t worked on any soccer skills. All day in the heat and they’re looking rough.

So what’s the gripe? I’d like to know that when they go to camps that they come home with some skills other than “finding which kids have untethered ADHD” and “not being that impressed with the camp.” I can’t blame them; these are all run through local churchy organizations or sporty spots, but nothing super-focused on THE ELITE LEVEL OF CONDITIONING YOUR ELEMENTARY AGE CHILDREN! But for the love of laziness, some of these camps aren’t even trying.

I know this is a very “white” complaint, believe me. I try to not throw the “guilt-quilt” over any of the kids’ experiences – “Well, I never got to do cool Learn To Cast Spells camps when I was a kid because my parents were lazy asses” – because it’s not their fault if the camp isn’t killing it. If nothing else, they’re getting a lot of exercise, plenty of bath time at night, and they’ve been crashing hard at night. But I get that they don’t love Summer Camp. There are others we tried to get into, turns out those suck, too.

Our friends sent their kids to a week-long NERF Battle Camp, with blasters and swords and such. I hosted a birthday party like this once and it was a shitfire. Everyone getting shot in the face or up-close, darts to the junk, total chaos. And that camp report was “Lame. There was only one day of Capture The Flag.” I hear ya. Every day of life is capturing flags, young ‘in.

When I was 10, I went to this ridiculous horse riding/pool/craft camp for 3 of the 5 days I was supposed to. On day 3, one of the counselors – a guy in his mid-30’s with a cigarette behind his ear and severely receding hairline – called me “fatso” on front of the whole camp, and I was like “F*ck this guy.” If you’re trashing the kids of the parents who pay for what’s probably your work-release program, there’s not a lot else I can do at 10 to thrash your day-to-day. Not sure what happened to that guy. I’m sure the police were involved.

But sending kids to camp puts them in somewhat unfamiliar situations, which you can help them grow in to working at. Learning to adapt and go with the flow in a different place is about 50% of life’s requirement of success. The others include being attractive and having some sort of water craft. When I hear parents say they have “nothing” planned for their kid’s Summer, I’m astounded, if they aren’t traveling a lot. Or if the kid’s secretly a SuperHero. But I doubt the kid’s saving lives and stopping MegaVillains when they keep putting their shoes on the wrong feet and pinching their ween instead of just going to the restroom. Leaving a kid to do “nothing”  during the Summer is just lazy. I understand there are financial barriers for some families. If there aren’t, a kid at home all Summer is basically just a dormant seed waiting to bloom into the same flower that left school in June.

At least put a golf club in their cheese-powdered hands for a week, get some putting work in.

Ten Years Past The Day He Left This Place

I am very thankful for today. It has been a decade since my dad passed on. His grandchildren have grown quite a bit, though he never met them on this level. We still talk to my sons about Papa Gerry. He would have loooved being a grandpa. LOVED IT. I am thankful I was born to him. He was 65.

It was awful and unfair to watch him go. My mom’s strength and faith and grace carried the little boy in me that sobbed when I’d get back in the car after visiting him at the care facility he was moved to. It was better for all of us. He had been wandering away from home, usually to church, and usually during the middle of the week. It was unsafe and harrowing. My mom had the right and hard decisions.

I am thankful today because of how he Parented. Those years I had with him, not knowing they were so gravely important to who I was trying to become. The lessons I have from his examples of parenting are numerous and pop up like pre-programmed cues when my kids start acting up. He was being Dad, and probably a Teacher. Sometimes he was far too easy on me. Other times he played it so straight for discipline, and I was so disappointed in myself for disappointing him, that the lesson seared itself into my DNA. I am grateful he did it his way.

In the 10 years since he died, I have seen some of the most amazing achievements that I think he would have been proud of. I have worked on major projects that millions of mobile phone users take part in. I met and married the perfect-for-me Woman, a fiercely strong and beautiful spirit in a gorgeous human. I performed for thousands of people at the Moore Theatre in Seattle, and the Chateau Ste. Michelle Winery ahead of Earth, Wind and Fire. I have coached 3 different sports for dozens of kids. I have two healthy, happy, hilarious boys that he would have loved to sit back and laugh with and about. It’s been a great 10 years. I wish he had been here for it.

I am thankful today, for my days. It was a beautiful Fall day in Kirkland. My boys and I walked from our house to their school about a half-mile away, picking up garbage along the way. We found a lot of cigarette butts, mini bottles of vodka (empty, sadly), and a lot of Halloween candy wrappers. We played soccer for the 2nd day in a row, and snacked up in between the game and walking home. I hopped in for a couple rounds of Xbox-ing. It was a great day. I wish their Papa Gerry were here to be part of any of it. But I carry him with me, so in a way, he is. I am grateful that I was his son. I was very lucky.

 

Writer’s Blah

I have nothing to really write about… to REALLY write about. Nothing. I have a lot of these little frustrations and nits I could wax on about. But it sounds like griping, and the time for the Straight White Male’s Gripe has passed. Oh shit, this guy at work uses the word “past” in place of “passed” and that drives me up the ass. And before you say I’m a “grammar Nazi” (why did WordPress auto-capitalize Nazi?), you need to reign that in. I’m not saying I want to round up and exterminate people who consistently mis-use phrases and cause confusion due to a lack of punctuation. I’m just saying that publicly flogging people for a lack of attention to proper use of language shouldn’t be a thing of the passed.

Did your brain feel like it shorted out for a sec? Yeah, sucks, doesn’t it?

Recently a guy I used to work with noted the passing of he and his wife’s 15 year-old fluffball dog, Pomeranian I think, on social media. I know that sucks. Losing a furry pet – that isn’t my cat – of any tenure will always truly suck. The gushing over their “little man” and how much he’ll be missed, and the magic he brought to their lives, was pretty stomach-turning, though. He and his wife chose to not have kids, and instead spend their lives traveling the world with stops back in America to work at software, inc. and rack up a 6-figure salary on a yearly basis. That’s great, and more power to them for choosing that path. Life’s larger challenges can be amplified via perspective. And perhaps it’s my having 2 kids and playing the roles of parent, teacher, doctor, gastroenterologist, party planner, fashion consultant, dietician, triage nurse, coach, team mate, chauffeur, pharmacist, meal planner, and intergalactic foe for them which has me in a totally different headspace than a dog-dedicated family resides in. I know, I’m an asshole about some things, I know this. Dog’s are sweet companions of families and can teach many lessons about Life. And they can be replaced after one passes, and barely anybody thinks that’s bad or weird, and might even attract more than a few kudos. I don’t think it works the same for children.

Humor can be hard sometimes.

 

Plumber’s Crack

In the renovation of a small condominium (Latin, from Con + Dom + Inium, meaning “a small place to be uncomfortably screwed.”) in preparation for selling it (PLEASE, SEATTLE HOUSING GODS, HANG IN THERE WHILE WE SACRIFICE THIS CAN OF KELLY MOORE EGGSHELL MOON-GRAY PAINT UNTO THEE)… we had to hire a plumber service to hook-up/disconnect some kitchen work for us. Just an absolute mental clusterfist of a group, AA Plumbing & Drain. You know when somebody’s full of shit when you ask them about an item you need clarification on, and they just talk and talk and talk about everything EXCEPT the issue.

I don’t know if anybody’s going to give a clogged can about this, but here’s what I want to share.

GET YOUR BIDS IN WRITING. We had a verbal bid of $500 to $700. Final bill was almost $1000. After checking the reviews online, this looks like what this company does. Verbal Bid, Actual over-bill. So if the model is to come in way over the bid, just up your bid so you don’t have blowback when people ask why you’re way TF over your original bid. Makes  you look like you don’t know what you’re doing, outside of causing issues.

I know “shit happens,” in work and business. Time runs short, overruns on materials, etc. But when you overbill by $100, and add a guy to stand around and watch you swear for another $100, that’s shit you’re causing, not the happening of the shit.

I get why people have issues with the repair and trade industries. I’ve had contractors demo a bathroom and try to bilk a couple extra hundred out of me, likely due to a gambling problem. Once had a team do great work except for one of them stealing a $500 watch on their last day. This distrust is one reason why people go the DIY route, but all the same, there’s a point when you’re suddenly watching a shell-game happen. When somebody answers your concise question with a drawn-out response riddled with unrelated details (we have good reviews!, a high satisfaction rating!, my socks match!), you’re getting the run-around.

I’m already resigned that we won’t be getting any money back on an overbilling issue. But I’ve also included their integrity as part of the equation. I have moments where I miss integrity, I’m sure. So maybe it’s a karmic back-up throwing some shit my way. At least I know who not to call. I’ll handle this myself.

 

 

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